Social 58, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and digital services.
By using this website, you agree to the terms of this Privacy Policy.
1. About Our Practice
Social 58, LLC provides professional mental health counseling and behavioral health services to individuals and communities, including Deaf, Deaf-Blind, Hard of Hearing, LGBTQIA+, Veterans, Senior Citizens, and individuals with specialized healthcare needs.
Authorized Provider:
Steven M. Brown, MA, LMHC, LPC, NCC
Director/Owner — Social 58, LLC
Our website is intended for informational purposes, appointment access, and secure communication tools.
This website does not replace professional medical advice or emergency care.
2. Emergency Notice
If you are experiencing a mental health emergency or are in immediate danger:
- Call 911 or go to your nearest emergency room
- Use the 988 Suicide & Crisis Lifeline (Videophone)
- Dial 988 using a videophone (VP)
- Visit Deaf Crisis Line (DCL): www.deaflead.org
These services are available 24/7, confidential, and accessible for Deaf and Hard of Hearing individuals.
3. Information We Collect
A. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Appointment requests
- Contact form submissions
B. Health Information (Protected Health Information – PHI)
When you submit intake forms, consent documents, HIPAA forms, or participate in telehealth services, we may collect limited health-related information necessary for treatment and healthcare operations.
This information is handled in accordance with applicable HIPAA privacy and security requirements.
C. Website Usage Data
We may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and analytics data
This information is used solely to improve website performance, security, and user experience.
4. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide mental health services
- Communicate with clients
- Improve website functionality
- Maintain security and fraud prevention
- Comply with legal obligations
We do not sell or rent your personal or health information.
5. HIPAA Compliance and Data Protection
Social 58, LLC implements reasonable administrative, technical, and physical safeguards to protect Protected Health Information (PHI), including:
- Encrypted website connections (SSL/HTTPS)
- HIPAA-compliant telehealth platforms
- Secure intake and consent form systems
- Restricted access to sensitive data
- Confidential staff handling procedures
While we take strong precautions, no electronic transmission can be guaranteed 100% secure. By using online services, you acknowledge this risk.
6. Telehealth Services (doxy.me)
We use doxy.me as a secure telehealth platform for virtual counseling sessions.
Client Login Link:
https://doxy.me/mrsmb
Doxy.me is designed to meet healthcare privacy standards and encrypts communications. Once you access third-party platforms, their privacy policies also apply.
7. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve site performance
- Analyze traffic patterns
- Enhance accessibility and usability
You may control or disable cookies through your browser settings.
8. Information Sharing and Disclosure
We may disclose information only when:
- Required by law or court order
- Necessary for treatment or healthcare operations
- Authorized by you in writing
- Required to protect patient safety
We never share patient information for advertising or marketing purposes.
9. Accessibility Commitment
Social 58, LLC is committed to providing accessible digital services, including support for Deaf, Deaf-Blind, and Hard of Hearing individuals.
We use accessibility tools and plugins to improve website usability. If you experience accessibility barriers, please contact us for assistance.
10. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from minors without verified parental or guardian consent.
11. Data Retention
We retain personal and health information only as long as necessary to provide services and comply with healthcare record retention laws.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Continued use of the website indicates acceptance of the updated policy.
13. Contact Information
If you have questions regarding this Privacy Policy or your privacy rights, please contact:
Social 58, LLC
Authorized Provider: Steven M. Brown, MA, LMHC, LPC, NCC
Phone (Office): (503) 836-3104
Text Line: (503) 997-4867
Website: www.social58.org
Location: Portland, Oregon, United States